A Brief Overview of WALS |
WALS is a powerful, Web-based loyalty management system for the carwash
industry. WALS was designed to process carwash transactions from PDQ's popular
carwash entry stations, called ACCESS®. Below is a diagram describing the basic
operation of the WALS system.
But, WALS goes far beyond just processing transactions. WALS features and
benefits include:
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Supports unlimited fleet accounts and unlimited consumer accounts under one
loyalty club.
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Supports loyalty card accounts, card-less accounts, and RFID tags. For card-less accounts,
the club owner provides only a loyalty number/member number to the account owner.
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For card-less accounts, the club owner can e-mail a "Wallet Card" to the account
owner. No need to provide loyalty cards. And, if an account holder misplaces their
"Wallet Card", just e-mail another "Wallet Card" to them.
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Supports debit (prepaid), credit (post-pay), and subscription (limited or unlimited use) accounts.
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Accounts can be setup as either a dollar/fund account or a car wash quantity account.
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Replenish/recharge existing accounts.
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All transactions are processed in real time and account balances are updated
immediately.
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Review account information such as current balance and account activity.
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Full transaction audit trail - listing every carwash transaction and every
balance adjustment.
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Transaction reports can be created for any date range for all accounts - or
reports can be created for a particular account, ACCESS® Entry Station, or
account type.
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Reports can be viewed, printed, and e-mailed.
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Send an e-mail to a member after each time they receive a carwash, using a user-selectable
e-mail template containing a simple thank you note, or transaction details.
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Schedule e-mails to users with low balances or send e-mails to all members
announcing a new promotion.
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The WALS-integrated "Member Portal" is available as an add-on module
which allows loyalty club members to maintain their own accounts via your own,
branded and personalized club's website.
For more information about WALS or loyalty systems, call us at 1-800-227-3373.
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